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West&Month Castor Oil Eye Roller Ball Removes Dark Circles Dullness Eraser Eye Bag Puffiness Fade Fine Lines Lifting Nourishing Eye Essence 10ml / 20ml
Specifications:
●Condition:100% brand new and high quality
●Item Type: Eye Essence Serum Oil
●NET WT: 10ml / 20ml
●Shelf life: 3 Years
●Function: Firming Fine Lines, Puffy Eye Massage, Fade Dark Circles, Remove Eye Bags, Hydration Nourishing, Brightening Moisturizing, Against Puffiness
 
Feature:
1. Our eye rolling essential oil moisturizes the skin around the eyes and provides gentle care. Roller design, uniform coverage, more efficient and convenient eye care. The unique metal roller design, gently rolling, can evenly distribute essence around the eyes, without finger massage, which is both sanitary and convenient. Long lasting moisturizing and water locking, helping to reduce dryness around the eyes and maintain skin hydration.
2. Helps improve the tightness of the skin around the eyes, enhance elasticity, smooth out rough textures, make the skin smoother and more elastic, and improve sagging. Fix and lift, fade fine lines around the eyes. After use, the skin around the eyes becomes softer and feels delicate and smooth. The formula is mild, suitable for daily use, not greasy or heavy. Improve eye contour to make the eyes look tighter and more vibrant.
3. Easy rolling application promotes blood circulation around the eyes and revitalizes the skin. Combined with gentle roller massage, it can effectively relieve the pressure and tension caused by long-term exposure to electronic screens, promote physical and mental relaxation, and improve sleep quality. Help reduce damage caused by external environment, make the skin around the eyes healthier, restore smoothness and tightness around the eyes.
4. Improve the condition of the skin around the eyes and maintain a youthful appearance. Improve eye bags and dark circles, brighten the eyes. Suitable for use in the morning and evening to help the skin around the eyes recover to its optimal state. Easy to carry and protect your eyes anytime, anywhere. Selected high-quality castor oil deeply nourishes delicate skin around the eyes, providing natural nourishment and repair without producing fat particles, allowing your eyes to shine with youthful radiance.
 
How to use:
1. Clean the skin.
2. Apply this product evenly on the skin around the eyes and wait for it to be completely absorbed.
Storage method:
1. Please store in a cool place to avoid high temperature and direct sunlight.
2. Please keep this product out of the reach of children.


Packing List:
10ml / 20ml Castor Oil Eye Roller Ball

# Dark Circles Serum

# Eye Bags Remover

# Eye Essential

# Eye Bags Dark Circles

# Eye Roller Ball


AUSTRALIA POST

 Items that weigh 22 kg or less will be dispatched with eParcel that is Australia Post’s Internet enabled freight system.

Each parcel will carry a barcoded address label and you will be able to view the location of
your item at various points in the delivery process via Australia Post’s online tracking tool.

When your order is dispatched, you will be given a consignment number.
You can use the number to track your order at the Australia Post’s website.

The below table is for your reference to Australia Post’s expected delivery time.

Sending parcels within the same state
Service Posted for delivery Delivery by (business day after posting)
Regular parcel Within metropolitan areas of capital cities,
or within the same city or town or environs
3-4 days
  Between a metropolitan area of a capital city and
country locations
3-4 days
  Between country locations 4-5 days
Sending parcels to other states
Service Posted for delivery Delivery by (business day after posting)
Regular parcel Between Melbourne / Sydney;
Melbourne / Canberra;
Melbourne / Adelaide
3-5 days
(between metropolitan areas)
  Melbourne / Brisbane;
Melbourne / Tasmania;
4-8 days
(between metropolitan areas)
  To other interstate locations Please ask at your local

Please visit http://auspostcom.au/track/ and use the tracking number given to track your item.

ARAMEX

For items that weigh below 22kg with a lower cost than eParcel, the item will be dispatched with Aramex. You will receive an email confirmation of your order including a tracking number, as soon as your orders are dispatched. Aramex provides a reliable courier distribution service across Australia. Their comprehensive fleet and professional team will ensure items delivered safely to your door.

Parcels dispatched with Aramex are collected from our premises on a daily basis. Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Aramex’s website.

A non- PO Box address is required for Aramex’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.

To track the item that is dispatched width Aramex, please visit http://www.aramex.com.au and use the given tracking number.

ALLIED EXPRESS

Parcel that weighs over 22 kg will be dispatched with Allied Express. Allied Express is the biggest and independently owned courier company in Australia with offices in all major mainland capitals.

Each parcel will carry a barcoded address label and you will be able to track your items through the Allied Express website. Allied Express will contact you prior to delivery via SMS or phone number.

Allied Express requires a consignment note and the postcode of the destination to track the item at http://alliedexpress.com.au/ or call 131373 for more queries.


TOLL

Parcel with weigh less than 30kg can be dispatched with Toll. Toll is a major integrated logistics provider with an Asia Pacific focus. They provide safe, secure transport services.

Each parcel will carry a barcoded address label and you will be able to track you items through the Toll website.

A non- PO Box address is required for Toll’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.

If the delivery is missed, you should receive a card with instructions on how to find your parcel. You can visit Toll website to arrange a re-delivery.

With the tracking number, you can track the parcel anytime at https://www.tollgroup.com/tools/mytoll


HUNTER COURIERS

Parcel with weigh over 22kg may be dispatched with Hunter Express. Each parcel will carry a barcoded address label and you.

will be able to track you items through the Hunter Express website. A non- PO Box address is required for Hunter Express’s

delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is

received by our customer service team. If the delivery is missed, the item will be return to the depot. Our customer service

team will inform you of the redelivery if they get the notification from Hunter Express. With the tracking number, you can

track the parcel anytime at https://www.hunterexpress.com.au/home

HOW LONG DOES IT TAKE TO SHIP TO MY CUSTOMERS?

The estimated delivery time frames are:

For customers in VIC, approximately 3 - 5 working days;

For customers in NSW, SA, ACT, approximately 4 - 8 working days;

For customers in QLD, NT, WA and TAS, approximately 7 - 10 working days.

NOTE:

Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 -2 working day after receipt of cleared payment).

We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee neither.

Due to ongoing COVID restrictions being placed in different states and natural disasters from time to time, delivery time frames can be affected and your patience in these cases is appreciated.

 

Undeliverable Packages

In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.

Inaccurate address

If there are any address discrepancies with your order the product is returned us, a customer care team
member will be in touch. A re-delivery cost will occur for any products that are returned to us.

Unsuccessful Delivery Attempt

If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mailbox for you to pick
up your parcel in your local Post Office. If your item is delivered by Aramex or Allied Express, the arrangement will be made in advance to ensure
your item arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.

Rejected by Receiver

If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if the parcel has to be resent.

The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various
reasons. If you do not receive your item within 10 business days, please contact our customer service team.

Pick up or arranging your own courier is not available at our warehouse to ensure our distribution centre can dispatch all goods efficiently at all times.

UNDELIVERABLE POSTCODES

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

All items
State Postcode Suburb
SA 5701 WOOLUNDUNGA
WA 6740 DRYSDALE RIVER
WA 6740 MITCHELL PLATEAU
WA 6740 OOMBULGURRI
WA 6740 KALUMBURU
WA 6740 PRINCE REGENT RIVER
WA 6740 WYNDHAM
WA 6743 WARMUN
WA 6743 CAMBRIDGE GULF
WA 6743 LAKE ARGYLE
WA 6743 DURACK
WA 6743 GIBB
WA 6743 KUNUNURRA
TAS 7151 HEARD ISLAND
TAS 7151 DAVIS
TAS 7151 MAWSON
TAS 7151 MACQUARIE ISLAND
TAS 7151 MCDONALD ISLANDS
TAS 7151 CASEY
Bulky items
State Postcode
NT 0800-0999
NSW 2641,2717, 2831, 2898, 2899
QLD 4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959
QLD 4806-4899, 4900-4999, 9960-9999
SA 5701
WA 6055
TAS 7151
WA 6215-6699
WA 6700-6799

 

 

RETURN POLICY

YOU'RE ENTITLED TO A REFUND, REPLACEMENT OR REPAIR IF:

  •  The item is faulty or damaged
  • You were sent the wrong item
  • You were sent the wrong size
  • The item is significantly different from the product images and description

YOU ARE NOT ENTITLED TO A REFUND BECAUSE:

  • You just changed your mind
  • You found the product cheaper at another store
  • You don't like it
  • You bought the wrong size


The product has a fault that you knew about before you bought it. This includes instances where the fault was listed in the description.


For Electronics include mobile and tablet. We don't take returns on electronics product. If product is faulty we will send replacement. There will be no refund on electronics product.

 

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